Every number in the first sections below belongs to a government agency or a program it funds. The last section is our own line, which is not a government number. Check each agency's website for current hours.
Medicare and Social Security
- Medicare: 1-800-MEDICARE (1-800-633-4227), TTY 1-877-486-2048. Coverage, claims, Medicare plans and enrollment periods. Online at Medicare.gov.
- Social Security: 1-800-772-1213, TTY 1-800-325-0778. Signing up for Part A and Part B, Part B premiums, IRMAA, Extra Help, address changes and replacement Medicare cards. Social Security has offices across Arizona; find yours with the office locator on ssa.gov.
Arizona programs
- Health-e-Arizona Plus: 1-855-HEA-PLUS (1-855-432-7587). Apply for or renew AHCCCS and the Medicare Savings Programs (QMB, SLMB, QI-1).
- AHCCCS (Arizona Medicaid): 602-417-4000 or 1-800-654-8713. For questions about your AHCCCS health plan, start with the Member Services number on your plan ID card.
- ALTCS (Arizona Long Term Care System): 1-888-621-6880. Apply for long-term care help or ask about an application.
- Arizona Department of Insurance and Financial Institutions (DIFI): consumer services 602-364-2499. Complaints about an insurance company or agent, including Medigap and agent sales conduct, and license checks.
Hospital discharge appeals and fraud
- Commence Health (formerly Livanta): 1-877-588-1123. Arizona's Beneficiary and Family Centered Care Quality Improvement Organization. Call for a fast appeal if you think a hospital stay or skilled nursing, home health or hospice care is ending too soon, or to complain about the quality of care.
- Arizona Senior Medicare Patrol: 1-800-432-4040. Help deciding whether a charge or call is fraud and how to report it.
- HHS Office of Inspector General: 1-800-HHS-TIPS (1-800-447-8477) to report Medicare fraud.
Veterans
- VA health benefits: 877-222-8387 (TTY 711). Enrollment and questions about VA health care. Arizona is served by the Phoenix, Southern Arizona (Tucson) and Northern Arizona (Prescott) VA health care systems. See Veterans and Medicare.
For more offices, including Area Agencies on Aging, Indian Health Service areas and AHCCCS fraud lines, see Arizona Medicare contacts.
Watch for look-alike numbers. Ads and callers sometimes use "Medicare" in a way that sounds official. The only phone number that belongs to Medicare is 1-800-MEDICARE. If you're not sure who you're talking to, hang up and call the number on your Medicare card or a government website.
Talk to a licensed insurance agent with Benefits Life
This is not Medicare's number and not a government line. Benefits Life, the publisher of this site, has licensed insurance agents who can explain Medicare Advantage, Medigap and Part D plans from the companies they work with and help you enroll, at no cost to you. Call (602) SENIORS (602-736-4677), TTY 711, or find an independent licensed insurance agent near you.
Related questions
How do I sign up for Medicare in Arizona?
Automatic enrollment, applying with Social Security and the forms you need.
Does AHCCCS pay Medicare premiums?
The Medicare Savings Programs in Arizona.
Does Medicare cover the VA hospital?
How VA care and Medicare work together.
Sources
- Medicare.gov — Talk to someone (1-800-MEDICARE)
- Social Security — Medicare · Office locator
- AHCCCS — Contacts
- Health-e-Arizona Plus
- AHCCCS — ALTCS offices and how to apply
- Arizona Department of Insurance and Financial Institutions — Where can consumers turn for help or file a complaint?
- CMS contact directory — Livanta (now Commence Health), BFCC-QIO for Arizona
- SMP Resource Center (U.S. Administration for Community Living) — Find your state SMP
- HHS Office of Inspector General — Report fraud
- VA — How to apply for VA health care (health benefits hotline)
- Medicare.gov — Reporting Medicare fraud and abuse
Frequently asked questions
Is there an Arizona Medicare office I can call?
No. Medicare is a federal program, so there is no state Medicare office. Call 1-800-MEDICARE for Medicare questions and Social Security for enrollment. Arizona's own agencies handle AHCCCS (Medicaid), long-term care and insurance regulation.
Who do I call to sign up for Medicare in Arizona?
Social Security, at 1-800-772-1213 (TTY 1-800-325-0778), or online at ssa.gov. You can also visit a Social Security office in Arizona; use the office locator on ssa.gov to find the nearest one.
Will Medicare call me?
Medicare doesn't call to sell you anything. If someone calls you claiming to be from Medicare and asks for your Medicare Number, hang up and call 1-800-MEDICARE yourself, or call the Arizona Senior Medicare Patrol at 1-800-432-4040.
Is (602) SENIORS a Medicare number?
No. It is Benefits Life's line, which reaches a licensed insurance agent who can talk with you about plans from the companies they work with. For Medicare itself, call 1-800-MEDICARE.
Medicare in your Arizona county
Plans, local agents and help, county by county: Apache · Cochise · Coconino · Gila · Graham · Greenlee · La Paz · Maricopa · Mohave · Navajo · Pima · Pinal · Santa Cruz · Yavapai · Yuma